Rockwood Shutters Reviews: Why You Should Consider Them For Your Home?

When I first decided to upgrade my home’s window treatments, I stumbled upon Rockwood Shutters. Intrigued by their reputation as one of Texas’ oldest and largest shutter manufacturers, I decided to give them a try.

From the moment I reached out, their commitment to American craftsmanship and customer satisfaction was evident. If you’re considering shutters for your home, let me share why Rockwood might just be the perfect choice for you.

My Experience With Rockwood Shutters

Choosing the right shutters for my home was a significant decision. I wanted something that not only enhanced my decor but also provided the privacy and functionality I needed.

After researching various options, Rockwood Shutters stood out due to their custom-made approach and the variety of designs they offered.

The process began with a consultation where Sherre, a representative from Rockwood, came to measure my windows. She was personable, knowledgeable, and offered valuable suggestions that catered to my specific needs.

Her professionalism and quick communication through email, text, and phone made the entire experience seamless.

Installation was handled by Pavel, whose expertise shone through his precise and neat work. Watching him transform my windows with high-quality, beautifully crafted shutters was truly satisfying. The final result exceeded my expectations—my rooms felt more elegant, and the shutters provided the perfect balance of light and privacy.

Pros of Rockwood Shutters

Quality Craftsmanship: One of the standout features of Rockwood Shutters is their unwavering commitment to quality. Every shutter is custom-made in their state-of-the-art facility in Texas, ensuring that each piece meets the highest standards. The attention to detail is evident in the smooth operation of the louvers and the flawless finish of the frames.
Wide Range of Designs: Rockwood offers a diverse array of designs and proprietary features that cater to various aesthetic preferences. Whether you have arched windows or need fully movable louvers, Rockwood has solutions that blend seamlessly with your home’s architecture. Their exclusive decorative framing and LiteLine shutters add a touch of sophistication to any room.
Made in the USA: Supporting American craftsmanship is important to me, and Rockwood’s commitment to manufacturing their products in the USA resonates with that. Knowing that my shutters are made locally adds a sense of pride and trust in their products.
Exceptional Customer Service: From the initial consultation to the final installation, Rockwood’s staff has been exceptional. Sherre’s expertise and Pavel’s professionalism made the entire process enjoyable. The company’s reliability and responsiveness set them apart from other brands I’ve interacted with.
Enhanced Privacy and Light Control: Rockwood Shutters offer excellent privacy without compromising on natural light. The ability to adjust the louvers allows for precise control over the ambiance of each room. I particularly appreciated installing them over my existing shades, which gave me the flexibility to enjoy both privacy and filtered light as needed.

Cons of Rockwood Shutters

Higher Initial Investment: While the quality of Rockwood Shutters is undeniable, the initial cost can be higher compared to some other window treatment options. For homeowners on a tight budget, this might be a deterrent. However, considering the durability and timeless appeal of the shutters, many find the investment worthwhile in the long run.
Limited Availability Outside Texas: Rockwood prides itself on being a Texas-based company, which means their products and services are more readily available within the state. Homeowners outside Texas might face challenges in accessing their offerings, although they do ship products nationally.
Customization Takes Time: Since Rockwood Shutters are custom-made, the process from ordering to installation can take longer than off-the-shelf alternatives. For those needing a quick window treatment solution, this might be inconvenient.

Tips To Get The Most Out of Rockwood Shutters

Maintaining Rockwood Shutters is relatively straightforward, ensuring they remain a beautiful addition to your home for years to come. Here are some tips based on my experience:

Regular Cleaning: Dusting your shutters regularly with a soft cloth or a vacuum with a brush attachment helps prevent the buildup of dust and dirt. For a deeper clean, gently wipe the louvers and frames with a damp cloth. Avoid using harsh chemicals that could damage the finish.
Avoid Excess Moisture: While Rockwood Shutters are designed to be durable, excessive moisture can affect their integrity. In areas like kitchens and bathrooms, ensure proper ventilation to minimize humidity levels. If moisture does get on the shutters, dry them immediately to prevent warping.
Lubricate Moving Parts: To keep the louvers operating smoothly, periodically apply a small amount of lubricant to the moving parts. This ensures that adjusting the shutters remains effortless and prevents any squeaking or sticking.
Inspect for Wear and Tear: Regularly inspect your shutters for any signs of wear and tear, such as loose screws or damaged louvers. Addressing these issues promptly can extend the life of your shutters and maintain their aesthetic appeal.
Professional Maintenance: For extensive maintenance or repairs, it’s best to contact Rockwood’s professional team. Their expertise ensures that any issues are handled correctly without compromising the quality of your shutters.

Comparison With Rockwood Shutters With Other Brands

When it comes to choosing shutters, Rockwood isn’t the only player in the market. Let’s compare them with some other top brands to see how they stack up.

Rockwood Vs. Sunburst Shutters

Quality and Craftsmanship: Rockwood prides itself on American craftsmanship, with each shutter custom-made in their Texas facility. This ensures a high level of quality and attention to detail. Sunburst Shutters, on the other hand, also offer custom-made shutters but often utilize a mix of local and outsourced manufacturing, which can sometimes lead to inconsistencies in quality.
Design Variety: Both brands provide a wide range of designs, but Rockwood’s proprietary features like LiteLine shutters and Premiere Ultra Performance shutters give them an edge in offering unique and innovative options. Sunburst Shutters offer classic and contemporary styles, but they may not have as many exclusive design elements as Rockwood.
Customer Service: From my experience, Rockwood’s customer service is exceptional. Representatives like Sherre are personable and highly knowledgeable, ensuring a smooth consultation and installation process. Sunburst Shutters have a good reputation for customer service as well, but Rockwood’s consistent reliability and personalized approach often lead to higher customer satisfaction.
Pricing: Sunburst Shutters tend to be slightly more affordable, making them an attractive option for budget-conscious homeowners. However, Rockwood shutters, while priced higher, offer superior durability and a longer lifespan, which can make them a better long-term investment.

Rockwood Vs. Norman Shutters

Customization Options: Both Rockwood and Norman Shutters offer extensive customization options. However, Rockwood’s proprietary designs and exclusive features provide more unique customization possibilities. Norman Shutters also allows for a high degree of personalization but may not offer the same level of innovative features that Rockwood does.
Material Quality: Rockwood uses high-quality materials that ensure longevity and a premium finish. Norman Shutters also utilize quality materials, but some users have reported that Rockwood shutters have a more refined and consistent finish, which adds to the overall aesthetic appeal.
Installation Process: Rockwood’s installation team, like Pavel, are known for their precision and professionalism. The installation process is smooth and efficient, minimizing any disruption to your home. Norman Shutters also provide professional installation, but the experience can vary depending on the installer, whereas Rockwood maintains a high standard across all their installations.
Warranty and Support: Rockwood offers a comprehensive warranty that covers manufacturing defects and ensures the longevity of their shutters. Norman Shutters provide a solid warranty as well, but Rockwood’s commitment to ongoing support and maintenance tips gives customers added peace of mind.

Rockwood Vs. Simply Shutters

Ease of Installation: Simply Shutters are marketed as a more DIY-friendly option, which can be appealing for those who prefer to handle installations themselves. However, this might not be ideal for everyone, especially those who want a hassle-free, professional installation experience. Rockwood, with their expert installers, ensures that your shutters are perfectly fitted without any extra effort on your part.
Aesthetic Appeal: Rockwood shutters often have a more polished and elegant look, thanks to their proprietary designs and high-quality materials. Simply Shutters provide a range of styles, but they might not achieve the same level of sophistication and customization that Rockwood offers.
Durability and Maintenance: Rockwood shutters are built to last, with materials and construction that withstand daily wear and tear. Simply Shutters, while durable, may not offer the same level of long-term resilience, especially in high-traffic areas or homes with varying humidity levels. Rockwood’s maintenance tips and durable design ensure that your shutters remain beautiful and functional for years.
Customer Experience: Rockwood excels in providing a personalized and supportive customer experience from start to finish. Simply Shutters focus more on the product itself, which means you might miss out on the tailored service and expert advice that Rockwood provides. The hands-on support from Rockwood’s team can make a significant difference in your overall satisfaction with the product.

Frequently Asked Questions (FAQ)

What are the top brands of plantation shutters?

Several top brands in the plantation shutter market include Rockwood Shutters, Bali, Lennar, The Shutters Company, and Custom Shutters. Each offers a range of styles, materials, and customization options to suit different preferences and budgets. Rockwood stands out for its American craftsmanship and personalized customer service, while brands like Bali and Lennar offer broader national availability and a wide array of designs.

What is the warranty on Rockwood shutters?

Rockwood Shutters offer a comprehensive warranty that covers manufacturing defects and ensures the longevity of their products. Typically, the warranty details include coverage for defects in materials and workmanship for a specified period after installation. It’s best to contact Rockwood directly or consult their official documentation for the most accurate and up-to-date warranty information.

Which window shutters are best?

The best window shutters depend on your specific needs and preferences. Factors to consider include the style of your home, the level of light control and privacy you desire, your budget, and the type of material you prefer (e.g., wood, composite, or vinyl). Rockwood Shutters are an excellent choice for those seeking high-quality, customizable shutters with a focus on craftsmanship and durability. Other reputable brands like Bali and The Shutters Company also offer top-tier options catering to various tastes and requirements.

What are the downsides of shutters?

While shutters offer numerous benefits, there are some downsides to consider:
Cost: High-quality shutters, especially custom-made ones like Rockwood, can be more expensive upfront compared to other window treatments.
Installation Time: Custom shutters require precise measurements and professional installation, which can take longer than installing ready-made blinds or shades.
Limited Flexibility: Once installed, shutters are a more permanent solution. Changing styles or colors may require replacing the entire unit.
Maintenance: While shutters are durable, they do require regular cleaning and occasional maintenance to keep them looking their best.

Wrapping Up

After thoroughly exploring Rockwood Shutters, I can confidently say they offer exceptional quality, stunning designs, and outstanding customer service. While the investment may be higher compared to some alternatives, the durability and aesthetic appeal make it worthwhile.

If you’re looking to enhance your home’s windows with a product that combines functionality and beauty, Rockwood Shutters are definitely worth considering.