Okay, folks, let me tell you straight up—if you’re in the market for an office chair that’s comfy, durable, and won’t drain your bank account, Crandall Office Furniture is where it’s at. I’m talking premium quality without the ridiculous price tag.
Whether you’re hunched over a laptop all day or gaming into the wee hours, you deserve a chair that’s got your back—literally. Crandall’s got this knack for taking top-tier brands like Steelcase and Herman Miller, refurbishing them to feel brand spanking new, and handing them over to you at a steal.
Trust me, you’ll want in on this.
My Experience With Crandall Office Furniture
So, picture this: I’m on the hunt for a new office chair because my old one—some cheap thing I grabbed on a whim—started creaking like an old rocking chair after barely a year.
My back was screaming at me, and I knew it was time for an upgrade.
That’s when I stumbled across Crandall Office Furniture.
I ended up snagging a remanufactured Steelcase Leap V2, and let me tell you, it’s been a game-changer.
The box arrived at my doorstep faster than I expected—seriously, I’d barely finished my coffee that week when it showed up. Unpacking it felt like Christmas morning, except instead of toys, I got a chair that promised to save my spine.
Assembly?
A breeze. The instructions were clear, though I’ll confess I fumbled a bit with the gliders at first—totally my fault for skimming the manual. A quick call to their customer service (shoutout to the patient soul who helped me), and I had it sorted in no time. The chair looked pristine, like it had never been sat in before, and the cushion?
Oh man, it’s thicker than what you’d get straight from the factory. I plopped down, adjusted the lumbar support—once I figured out the knobs, thanks to another nudge from their team—and it was like the chair hugged me back.
Sitting in it now, I feel the difference. My lower back doesn’t ache after hours of work, and I can tweak the height and tilt to fit me just right. What really blew me away, though, was how Crandall’s team stuck with me through my clueless moments.
I was probably a bit of a hassle, asking a million questions, but they treated me like I was their only customer. Steve Crandall himself even chatted with me when I visited their showroom once (an hour’s drive well worth it), explaining how they rebuild these chairs with sustainability in mind.
Meeting their company dog was just the cherry on top. This isn’t just a purchase—it’s an experience, and I’m hooked.
Pros of Crandall Office Furniture
Let’s break down why I’m raving about Crandall. These pros are the real deal, and they’ve made me a believer.
- Unbeatable Value for Premium Quality: You know how some chairs cost an arm and a leg, and you’re still not sure if they’ll last? Crandall flips that on its head. I got a Steelcase Leap V2—normally a four-figure investment—for a fraction of the price. They remanufacture these bad boys with new foam pads (thicker than the originals, mind you) and spruce up the steel guts so it feels like you’re sitting on a throne fresh off the production line. You’re getting luxury without the guilt of overspending.
- Top-Notch Customer Service: I can’t say enough about their team. When I botched the assembly and whined about the lumbar support, they didn’t just send me a generic email—they talked me through it. Kim, one of their staff, was a saint, patiently explaining where I’d gone wrong. Even Steve Crandall took time out of his day to walk me through chair options when I showed up unannounced. They genuinely care if you’re happy, and that’s rare these days.
- Sustainability That Makes Sense: Here’s something that hit me: Crandall’s all about giving old chairs new life. Instead of buying new and adding to the landfill, you’re getting a remanufactured gem that’s just as good—if not better—than the original. They’re recycling, refurbishing, and doing it with a passion that’s contagious. I feel good knowing my chair didn’t cost the planet an extra hit.
- Customization Options: You want a chair that fits you? Crandall’s got your back. I picked out my fabric color and even got to test a few models before deciding. They let you tweak things to your liking, which is awesome if you’re picky like me. It’s not some one-size-fits-all deal—you’re in the driver’s seat.
- Durability You Can Count On: This chair’s built to last. The steel frame feels rock-solid, and that extra-thick foam isn’t flattening out anytime soon. I’ve had it for months now, and it’s still as comfy as day one. Compare that to my last chair, which gave up the ghost in under a year—Crandall’s stuff is in a different league.
Cons of Crandall Office Furniture
Alright, let’s keep it real—nothing’s perfect. Here’s where Crandall stumbles a bit, based on my take.
- Assembly Can Trip You Up: I’m no handyman, and the assembly threw me for a loop at first. The gliders were tricky, and I had the plastic bits backwards—my bad, sure, but it wasn’t idiot-proof. If you’re not great with tools or directions, you might need a minute (or a call to their team) to figure it out. It’s not a dealbreaker, but it’s worth mentioning.
- Limited Physical Showroom Access: Crandall’s based in Greenville, Michigan, which is great if you’re nearby, but for the rest of us, it’s online-only unless you’re up for a road trip. I got lucky visiting once, but I’d love more chances to sit in their chairs before buying. Shipping’s fast, though, so it’s not a huge hassle—just a bummer if you like testing stuff in person.
- Restocking Fees on Custom Orders: If you go wild with custom fabrics and then change your mind, watch out—there’s a restocking fee. I didn’t run into this, but I’ve heard it’s a thing. It makes sense since they tailor it for you, but it’s something to double-check before hitting “buy.”
Maintenance Tips For Your Crandall Chair
Now that I’ve got this beauty, I want it to stay in tip-top shape. Here’s what I’ve learned about keeping it fresh.
- Regular Vacuuming Keeps It Clean: Dust and crumbs love sneaking into the fabric, especially if you’re a snacker like me. I grab my vacuum with the brush attachment every couple of weeks and give it a quick once-over. Takes five minutes, and it keeps the chair looking sharp.
- Spot Clean Spills ASAP: Spilled coffee on the armrest once (oops), and I learned fast—dab it with a damp cloth right away. Don’t rub; it’ll smear. A little mild soap works wonders if it’s stubborn, but act quick, and you’ll save yourself a stain.
- Tighten Screws Every Few Months: The chair’s solid, but after a while, screws can loosen up—especially if you’re rolling around a lot. I check mine every few months with a screwdriver. A quick twist here and there keeps it wobble-free.
- Adjust Mechanisms Smoothly: Those knobs and levers are your friends, but don’t yank ‘em. I got overzealous once and thought I’d broken something (I hadn’t). Move them gently, and they’ll keep working like a charm. Crandall’s site has videos if you’re unsure.
- Store It Right If You Move: If you’re relocating, don’t just toss it in the truck. I’d wrap the arms and base in a blanket to avoid scratches. Keep it upright if you can—those gas cylinders don’t love being tipped over for too long.
Comparison of Crandall Office Furniture With Other Brands
Let’s stack Crandall up against the competition—it’s like a friendly cage match of office chairs. I’ve poked around at other options, and here’s how it shakes out.
First up, Herman Miller. Their Aeron is the gold standard—sleek, ergonomic, and built like a tank. But good luck affording one new without selling a kidney. Crandall gives you that premium vibe with their remanufactured Steelcase chairs at half the cost. Herman Miller’s got the edge on futuristic design, but Crandall wins on wallet-friendliness.
Then there’s BTOD, another refurb player. I almost went with them, and they’re solid—great chairs, decent prices. Crandall pulled ahead for me with their thicker foam pads and friendlier service. BTOD’s got a good thing going, but Crandall feels more personal, like they’re rooting for you to love your chair.
IKEA’s in the mix too, with dirt-cheap options. I had one of their chairs—it was fine until it wasn’t. Fell apart fast, and the comfort was meh. Crandall’s leagues above in quality and longevity. IKEA’s for quick fixes; Crandall’s for the long haul.
FlexiSpot’s another contender, pushing adjustable desks and chairs. Their stuff’s modern and affordable, but the chairs don’t match Crandall’s ergonomic pedigree. You’re getting Steelcase or Haworth DNA with Crandall—FlexiSpot’s more of a jack-of-all-trades.
Finally, Steelcase direct. Buying new from them is slick, but it’s pricey, and the foam’s thinner than Crandall’s refurbs. I’d rather save the cash and get the same guts with a Crandall twist. They’re like the factory outlet version, but better.
Crandall’s not perfect, but it’s the sweet spot—premium quality, killer service, and prices that don’t make you cringe. It’s like finding a hidden gem in a sea of overpriced or flimsy options.
Frequently Asked Questions (FAQ)
Tough call—it depends on you! For me, the Steelcase Leap V2 from Crandall tops the list. It’s got killer ergonomics, adjusts to my every whim, and feels like it’ll last forever. Herman Miller’s Aeron is a close second if you’ve got the budget, but Crandall’s version gives you that high-end vibe without the high-end hit to your wallet. Sit in a few if you can—your back’ll tell you what’s best.
Think of it like a car getting a full tune-up and a shiny new interior. A remanufactured chair—like my Leap V2—starts as a used model from a big name like Steelcase. Crandall tears it down, swaps out worn parts (new foam, fresh fabric), and rebuilds it to feel brand new. It’s not just polished up—it’s reborn, often better than the original, and way cheaper.
Conclusion: Get Yourself A Crandall Chair Already!
Look, I’ve said it before, and I’ll say it again—Crandall Office Furniture is where you need to shop. You’re getting a chair that’s comfy, sturdy, and kind to your budget, all wrapped up with customer service that treats you like family.
I’m sitting here in my Leap V2, back pain a distant memory, and I can’t imagine going back to anything less. Do yourself a favor—skip the overpriced new stuff or the flimsy knockoffs, and grab a Crandall chair. You’ll thank me later.