If you’re tired of roofing contractors who overpromise and underdeliver, Big Fish Roofing deserves your attention.
Head over to their official website or give them a call to request a quote — because after everything I’ve experienced and researched, this is one company worth seriously considering before your next roofing project.
My Experience With Big Fish Roofing
Let me set the scene for you. It was mid-summer, the kind of heat that makes you question every life choice you’ve ever made, and I noticed a dark stain spreading across my ceiling after a heavy rainstorm.
My stomach sank. I knew what that meant — a roof leak, and probably not a small one.
After calling around to three different roofing companies and getting vague estimates with zero transparency, I came across Big Fish Roofing through a neighbor’s recommendation. I’ll be honest — I was skeptical.
I’d been burned before by contractors who showed up late, communicated poorly, and charged me more than the original quote once the job was done.
From the first phone call with Big Fish Roofing, something felt different. The person who picked up wasn’t reading from a script.
They asked me real questions — how old is your roof, what kind of shingles do you currently have, have you noticed any granule loss in your gutters? Those questions told me immediately that I was talking to someone who actually knew roofing.
They scheduled an inspection within two days. The inspector showed up on time — not within a four-hour window, not “sometime in the afternoon,” but on time. He walked me through the entire inspection process, pointed out not just the active leak but two additional areas that were showing early signs of failure.
He photographed everything and sent me a detailed digital report before he even left my driveway.
The quote came back within 24 hours. It was itemized, it was clear, and there were no hidden fees buried in the fine print.
When I asked questions about material choices — specifically whether I should go with standard asphalt shingles or upgrade to impact-resistant ones — the rep didn’t push me toward the more expensive option just to pad the bill. They laid out the cost difference, the long-term value, and let me decide. That kind of honesty is genuinely rare in this industry.
The crew that showed up for the actual job was punctual, professional, and surprisingly clean. They laid down tarps over my landscaping, kept the work zone contained, and ran a magnetic roller across my yard at the end of each day to catch any stray nails.
My kids play in that yard. That detail mattered to me more than I can explain.
The job took two full days. When it was done, they walked me through the completed work, showed me photos of the new installation, and reviewed my warranty documentation in plain language.
No roofing jargon, no confusing clauses — just straightforward information about what was covered and for how long.
A few weeks after the job, I noticed a small section of flashing around one of my vents that didn’t look quite right. I called them, they sent someone out within 48 hours, and it was corrected at no charge without any pushback. That follow-through sealed the deal for me.
So when I say Big Fish Roofing earned a solid review from me, it’s not because everything was perfect from the start. It’s because they handled imperfection the right way — and that’s the real test of any contractor.
Also Read: Problems With ONDURA Roofing.
What Big Fish Roofing Gets Genuinely Right?
- Transparent And Detailed Estimating Process
One of the things that frustrated me most about roofing contractors before Big Fish was how murky the pricing always felt.
With Big Fish Roofing, the estimate I received was broken down line by line — materials, labor, disposal fees, and permit costs were all listed separately.
You’re not left guessing what you’re actually paying for.
This level of transparency is something I genuinely didn’t expect, and it made a huge difference in my trust level before the job even started. When you’re spending thousands of dollars on your home, you deserve to know exactly where every dollar is going.
- Highly Trained And Respectful Crew
The roofing crew themselves were courteous, efficient, and clearly knew what they were doing. They didn’t just tear off the old roofing and slap on new shingles — they inspected the decking underneath, replaced two sections of damaged wood that had rotted from water infiltration, and properly staged all materials before installation began.
The crew lead checked in with me at the start and end of each day. You rarely get that kind of communication from a roofing team, and it made the entire two-day process feel manageable rather than stressful.
- Excellent Response Time And Communication Throughout
From initial contact to post-job follow-up, Big Fish Roofing kept the communication flowing without me having to chase them down. Texts confirming appointment times, emails with inspection photos, and a follow-up call after the job was complete — it all added up to a customer experience that felt genuinely professional.
In an industry where poor communication is practically a running joke, Big Fish stands out by treating responsiveness as a baseline expectation, not an optional extra.
- Strong Workmanship Warranty
The warranty coverage offered by Big Fish Roofing is substantial. You’re getting coverage on both materials and labor, which is critical — a materials-only warranty means you’re still on the hook if the installation itself causes a failure down the line. Having both covered gives you real peace of mind, not just a piece of paper that sounds good until you need to use it.
- Thorough Post-Storm And Routine Inspections
Big Fish Roofing doesn’t just want your money for a new roof and then disappear. Their inspection services are detailed, well-documented, and genuinely useful for homeowners who want to stay ahead of problems rather than react to them in a panic.
Where Big Fish Roofing Has Room To Grow
- Limited Geographic Availability: If you don’t happen to live within their service area, you’re simply out of luck. Big Fish Roofing operates in specific regions, and their coverage footprint isn’t as wide as some of the national roofing chains. For homeowners in rural or more remote areas, this can be a dealbreaker before the conversation even starts.
- Premium Pricing Compared To Local Solo Contractors: Let’s be real — you’re going to pay more with Big Fish Roofing than you might with a one-person operation working out of their truck. That price difference often reflects legitimacy, insurance, and quality, but if your budget is extremely tight, the initial sticker shock can be jarring. For homeowners comparing multiple bids, Big Fish may come in higher than the lowest quote in the pile.
- Scheduling During Peak Seasons Can Be Challenging: After major storm events in their service areas, booking a job can take longer than you’d expect. High demand means longer wait times, and if you’re dealing with an active leak during peak season, that wait can feel excruciating. It’s not a reflection of poor service — it’s actually a side effect of being a reputable and in-demand company — but it’s worth knowing upfront.
- Less Visibility In Online Review Platforms For Some Locations: Depending on which branch or location you’re working with, the volume of public reviews can vary significantly. Some locations have a robust digital footprint with hundreds of verified reviews, while others are harder to research thoroughly. This makes it tougher to gauge what your specific local experience might look like before you commit.
Also Read: Is Total Home Roofing Worth It?
How To Keep Your Roof In Top Shape After The Job Done By Big Fish Roofing?
- Schedule A Professional Inspection Every Year: Even if your roof looks perfectly fine from the ground, an annual inspection by a trained roofing professional can catch early-stage problems — cracked flashing, loose shingles, improper drainage — before they become expensive catastrophes. Big Fish Roofing recommends annual inspections as part of their ongoing customer care, and that’s advice worth taking seriously. One inspection a year is a small investment compared to the cost of emergency repairs or full replacement.
- Clean Your Gutters At Least Twice Annually: Clogged gutters might seem like a minor annoyance, but they’re one of the most common causes of roofing system failure. When water can’t drain properly, it backs up under your shingles, saturates your decking, and causes rot, mold, and structural damage over time. Clean your gutters in the spring after pollen and seed season, and again in the late fall after the leaves have dropped. If you have overhanging trees, you may need to clean them more frequently.
- Trim Tree Branches That Overhang Your Roofline: Overhanging branches are a dual threat. During storms, they can snap and cause direct physical damage to your shingles. On calmer days, they deposit debris — leaves, twigs, seed pods — that holds moisture against your roof surface and accelerates wear. Keeping branches trimmed back at least six feet from your roofline dramatically reduces both risks. It’s one of those maintenance tasks that takes an afternoon but can save you years of headache.
- Address Small Issues The Moment You Notice Them: A missing shingle, a small section of cracked caulk around a flashing joint, a small stain on your interior ceiling — none of these are things to put off until next season. Small roofing issues compound quickly. Water finds the path of least resistance, and once it gets into your decking or attic insulation, the damage spreads fast. If you notice anything unusual, call your roofer immediately. The cost of fixing a small problem proactively is a fraction of what you’ll pay once it becomes a big one.
- Check Your Attic Ventilation Regularly: This one gets overlooked almost universally, but attic ventilation is directly tied to the lifespan of your roof. Poor ventilation traps heat and moisture in your attic, which deteriorates your decking from below and causes your shingles to age prematurely from above. Make sure your soffit vents and ridge vents are clear and functioning. If you’re not sure what to look for, ask your roofing contractor to check ventilation as part of your next inspection — it’s a quick assessment that can save you thousands.
How Big Fish Roofing Compares To The Competition?
- Big Fish Roofing Vs. Storm Guard Roofing
Storm Guard Roofing is a nationally franchised company with name recognition in many markets, but when you compare the actual customer experience side by side, Big Fish Roofing tends to feel more personal.
Storm Guard operates through a franchise model, which can create inconsistency in service quality depending on which franchisee you’re working with. Big Fish Roofing, by contrast, maintains tighter internal standards that translate into a more predictable experience.
- Big Fish Roofing Vs. Roof Maxx
Roof Maxx takes an entirely different approach — they specialize in roof restoration treatments rather than replacement, which makes them a completely different category of service provider. If your roof is in early-stage decline and a full replacement isn’t warranted yet, Roof Maxx can be a cost-effective bridge solution.
However, if you’re dealing with significant damage, aging materials, or structural issues, Roof Maxx simply isn’t the right tool. Big Fish Roofing handles the full spectrum from inspection to complete replacement, giving you a single point of contact regardless of how serious the problem is.
- Big Fish Roofing Vs. Local Independent Contractors
This is the comparison most homeowners actually wrestle with. A local solo contractor often comes in cheaper, and some of them do excellent work. But the risk is considerably higher. Independent contractors vary wildly in terms of licensing, insurance, workmanship quality, and accountability.
If something goes wrong with a small operation, your recourse is limited. Big Fish Roofing brings the structure, insurance, warranty backing, and professional accountability that most independent contractors simply can’t match.
The price premium, when you frame it in those terms, starts to make a lot more sense.
- Big Fish Roofing Vs. Owens Corning Preferred Contractors
Owens Corning operates a preferred contractor program where certain roofing companies are certified to install their products and offer extended warranties. Some Big Fish Roofing locations operate as certified preferred contractors, which means you can potentially access enhanced manufacturer warranties when working with them.
If this is important to you, it’s worth confirming with your specific Big Fish location before signing a contract. Companies outside the preferred contractor network can still install Owens Corning shingles, but the warranty terms may differ significantly.
Also Read: Is Blue Sky Roofing Worth It?
Frequently Asked Questions (FAQ)
Big Fish Roofing is a privately owned roofing company. Ownership details vary by location, as some operate as regional branches or locally managed entities under the Big Fish Roofing brand. Contact your local branch directly for ownership information.
Watch for pressure tactics, vague or verbal-only estimates, no verifiable license or insurance, requests for large upfront cash payments, and no physical business address. Legitimate contractors welcome your questions — sketchy ones dodge them.
Yes. Big Fish Roofing maintains the required licensing and insurance coverage for the states in which they operate. Always ask for proof of both before any work begins — a reputable company will hand it over without hesitation.
Yes, Big Fish Roofing offers professional roof inspections, including post-storm assessments and routine annual inspections. These are typically available to both existing customers and new prospects evaluating the condition of their roof.
Final Verdict
Yes — and here’s the short version of why. Big Fish Roofing delivers transparent pricing, professional crews, strong warranty coverage, and the kind of follow-through communication that makes a stressful roofing project feel manageable.
If you’re ready to stop guessing and start working with a roofing company that actually shows up, visit their website or call your local branch today to schedule an inspection and get a detailed quote.