Let me paint a picture for you: you’re on the hunt for furniture that’s stylish, sturdy, and doesn’t break the bank. I’ve been there, and I’ve found that Furniture of America checks all those boxes.
After sifting through countless options and personal experiences, I’m convinced this brand deserves a spot in your home.
With a reputation for quality, affordability, and top-notch customer service, it’s a no-brainer for anyone looking to upgrade their space. Stick with me as I share my journey, break down the pros and cons, and give you the real scoop—trust me, you’ll want to shop here.
My Experience With Furniture of America

I’ll never forget the day I decided to revamp my living room. I’d been scrolling online, feeling overwhelmed by endless furniture options, when I stumbled across Furniture of America.
What caught my eye?
A set of shelves that promised both style and function—at a price that didn’t make me wince. I ordered them through a third-party site, and when the boxes arrived, I was equal parts excited and nervous. Assembly wasn’t exactly my forte, so I roped in my brother for help.
The shelves came in a variety of shapes and sizes, which looked intimidating at first. We spread everything out on my dining table—pro tip: use a big surface to save your back—and got to work.
It took us nearly three hours, with some muttering and a few misplaced screws along the way, but the end result? Stunning. Those shelves now hold my collection of vintage glassware, and every time someone walks in, they comment on how unique they are.
The wood felt solid, the finish was sleek, and they’ve turned into the centerpiece of my living room. But it wasn’t just the product that won me over. A few months later, I accidentally scratched one of the shelves while moving a heavy vase.
My fault entirely—I should’ve been more careful. I reached out to Furniture of America’s customer service, expecting to shell out for a replacement part. To my surprise, a rep named Kristie got back to me quickly and offered to send it for free as a one-time courtesy. I couldn’t believe it. That kind of service sticks with you, you know?
I’ve since added a power recliner to my collection—another Furniture of America gem. It’s plush, comfy, and makes my evenings way more relaxing.
When a small part went wonky (turns out it was an Italian-made component), I called their Southern California store. James from the parts department was a lifesaver—friendly, proactive, and had the replacement shipped out fast.
These experiences have made me a fan, plain and simple. Sure, there are hiccups, but the way they handle things? That’s what keeps me coming back.
Pros of Furniture of America

- Stellar Quality for the Price: Let’s talk about bang for your buck. I’ve shopped around—a lot—and Furniture of America consistently delivers quality that punches above its weight class. That recliner I mentioned? It’s held up through countless Netflix marathons, and the shelves still look as good as the day we assembled them. The materials feel sturdy, not flimsy, and the designs have a polish that makes my home feel put-together. You’re not paying luxury prices, but you’re getting furniture that looks and lasts like it could be.
- Awesome Customer Service: I can’t say enough about their customer service—it’s a game-changer. When I scratched that shelf, Kristie didn’t just fix my problem; she made me feel valued. Same goes for James with the recliner part. I’ve dealt with other companies where you’re lucky to get a response, let alone a solution. Furniture of America seems to get that happy customers come back, and they’ve got people like Stella and Vivian (who I’ve heard dealers rave about) making sure you’re taken care of. It’s refreshing, honestly.
- Variety That Fits Any Style: Whether you’re into modern vibes or something more classic, they’ve got you covered. My shelves lean contemporary with their funky shapes, but I’ve seen their catalog—traditional bedroom sets, sleek dining tables, you name it. It’s like a buffet of options, and I love that I can mix and match without feeling boxed into one aesthetic. You can deck out your whole house and still keep it cohesive, which is a huge win if you’re as indecisive as I am.
- Surprisingly Affordable: I’m not rolling in cash, so affordability matters. Furniture of America keeps prices reasonable without skimping on the good stuff. My shelves were a steal compared to similar pieces I’d eyed elsewhere, and the recliner didn’t force me to dip into savings. It’s the kind of pricing that lets you furnish your space without that lingering guilt of overspending—perfect for someone like me who wants quality but hates buyer’s remorse.
- Customization Options: This one’s a sleeper hit. Some of their pieces let you tweak fabrics, finishes, or sizes to fit your space. I didn’t go this route with my shelves, but I’ve heard from others who’ve tailored sofas or beds to their exact specs. It’s like having a say in the design process without the headache of starting from scratch. If you’re picky about details—like I can be—this perk makes Furniture of America stand out.
Cons of Furniture of America
- Assembly Can Be a Beast: Let’s keep it real: putting together their furniture isn’t always a breeze. Those shelves? Three hours of my life I won’t get back. The instructions were decent, but the variety of pieces threw us for a loop. If you’re not handy or patient, you might find yourself cursing mid-assembly. I’d say grab a friend and some coffee—it’s doable, but it’s not a quick snap-together job like some brands promise.
- Durability Questions on Some Items: Most of my stuff has held up great, but I’ve heard whispers—and seen a few reviews—where durability took a hit. A friend bought a sectional that started sagging after a year, and while my recliner’s solid, I wonder if every piece has the same staying power. It’s not a dealbreaker, but it’s worth checking what you’re buying and how you’ll use it.Heavy daily wear might test the limits on certain items.
- Limited Luxury Feel: Don’t get me wrong—I love what I’ve got—but Furniture of America isn’t aiming for that high-end, jaw-dropping luxury vibe. If you’re after something that screams opulence, like a Restoration Hardware piece, this might not scratch that itch. It’s more about practical style than making a bold, extravagant statement. For me, that’s fine, but if you’re chasing prestige, you might feel a little let down.
- Inconsistent Retailer Support: Since they sell through dealers and sites like Overstock, your experience can depend on who you buy from. My shelf order went smooth, but I’ve read about folks struggling with third-party delays or unhelpful stores. Furniture of America’s customer service stepped up for me, but if the retailer drops the ball, it’s an extra hurdle. You’re at the mercy of the middleman sometimes, which can be frustrating.
Maintenance Tips For Furniture of America Products

- Keep It Clean, But Be Gentle: I’ve learned the hard way that keeping furniture looking fresh takes a little effort. For my shelves, I use a damp microfiber cloth to wipe off dust—nothing fancy, just water. The recliner’s fabric gets a quick vacuum with the brush attachment every couple of weeks. Harsh cleaners can mess up finishes or fabrics, so I steer clear. Check the tags or their site for specifics, but gentle is the way to go—you’ll thank yourself later.
- Tighten Up Regularly: Assembly might be a pain, but it’s not a one-and-done deal. I noticed one of my shelf joints got wobbly after a few months—turns out a screw had loosened. Now, I grab a screwdriver every six months and give everything a quick tighten. It’s a five-minute job that keeps things sturdy. If you’ve got recliners or beds, peek under there too—moving parts especially need a little love to stay solid.
- Protect from the Elements: Sunlight and humidity are sneaky furniture killers. My shelves sit near a window, so I added curtains to block harsh rays that could fade the wood. If you’ve got upholstered pieces like my recliner, keep them away from heaters or damp spots—mold and warping are no joke. A little positioning strategy goes a long way to preserve that new look.
- Spot Damage Early: Here’s a tip from my shelf scratch saga: catch issues fast. When I nicked that wood, I could’ve sealed it with a touch-up pen right away and avoided a bigger fix. For fabric, a small tear can grow if you ignore it, so dab stains ASAP and mend rips before they spread. Staying on top of little dings keeps your furniture from turning into a fixer-upper.
- Rotate and Redistribute: I don’t sit in the same recliner spot every night—okay, I try not to. Rotating cushions or flipping them evens out wear, especially on sofas or chairs. For shelves, I shuffle my glassware around so no single spot takes all the weight. It’s a small habit, but it keeps everything balanced and looking good longer—trust me, it’s worth it.
Comparison of Furniture of America With Other Brands
Alright, let’s put Furniture of America in the ring with some other heavyweights—Bed Bath & Beyond Furniture, Kardiel Furniture, and Amish Direct Furniture. I’ve shopped around enough to know what’s what, so here’s how they stack up, head-to-head.
Picture me as your furniture matchmaker, breaking it down so you can pick your champ.
- Furniture of America Vs. Bed Bath & Beyond Furniture

Bed Bath & Beyond Furniture’s a familiar name—I’ve flipped through their site plenty of times.
They’ve got a huge selection, from sofas to quirky accent pieces, and their prices are wallet-friendly, much like Furniture of America.
My shelves and recliner from FOA feel sturdier, though—BBB’s stuff can lean toward the lightweight side, which works for quick fixes but not heavy use.
Customer service is where FOA pulls ahead; Kristie and James solved my issues fast, while BBB’s support feels more hit-or-miss, often outsourced and impersonal.
If you want variety on a budget, BBB’s solid, but for quality and follow-up, I’m sticking with Furniture of America.
- Furniture of America Vs. Kardiel Furniture

Kardiel Furniture’s got that mid-century modern vibe I adore—clean lines, retro flair. I’ve drooled over their chairs online, but their price tags?
Ouch.
Furniture of America keeps things affordable while still offering style—my shelves have a unique edge Kardiel might envy. Quality-wise, Kardiel’s craftsmanship feels a notch higher; their stuff screams boutique, while FOA’s more mass-market sturdy.
Assembly’s a toss-up—both can be tricky, but Kardiel’s instructions are slicker. Service leans FOA’s way again; Kardiel’s small-batch approach means slower fixes, whereas FOA’s team jumped on my recliner part ASAP. For flair with a fat wallet, Kardiel wins, but I love FOA’s practical charm.
- Furniture of America Vs. Amish Direct Furniture

Amish Direct Furniture is a whole different beast—handcrafted, solid wood, built to last generations.
I’ve got a friend with an Amish table that’s basically heirloom status, and it’s gorgeous.
Furniture of America can’t touch that level of artisanal heft; my recliner’s comfy but not hand-carved.
Price is the kicker—Amish stuff costs a small fortune, while FOA keeps it real for everyday folks like me.
Durability’s a trade-off: Amish wins longevity, but FOA’s held up fine for my daily grind.
Assembly?
Amish pieces often come ready-made, sparing you the sweat I poured into those shelves. Service feels personal with both, though—FOA’s Kristie matched the care I’ve heard Amish dealers offer. If you’ve got cash and time, Amish is king; otherwise, FOA’s your MVP.
So, how’s Furniture of America fare?
It’s not the cheapest (Bed Bath & Beyond), the trendiest (Kardiel), or the most heirloom-worthy (Amish Direct), but it’s the sweet spot for me. You get solid quality, standout designs, and service that doesn’t ghost you—all at a price that doesn’t sting.
I’ve lived with their stuff, wrestled with their assembly, and leaned on their support, and I’d pick them over these contenders any day. It’s furniture that fits real life—yours and mine—and that’s what seals the deal.
Frequently Asked Questions (FAQ)
From what I’ve dug up, Furniture of America typically offers a one-year limited warranty on most products, covering manufacturing defects. My recliner came with that, and when I needed a part, they honored it no problem. It varies by item, though—some pieces might have extended coverage through retailers. Check the fine print when you buy, because it’s your safety net if something goes off-script.
If you’re chasing luxury, here’s my take on the big players: Restoration Hardware, Roche Bobois, Fendi Casa, Minotti, Poltrona Frau, B&B Italia, Herman Miller, Baker Furniture, Ethan Allen, and Christopher Guy. These are the heavy hitters—pricey, but dripping with craftsmanship and status. Furniture of America isn’t on this list—it’s more accessible—but it holds its own for everyday living.
I’ve timed my buys, and February’s a goldmine—Presidents’ Day sales bring killer discounts. August is solid too, with end-of-summer clearances. My shelves? Snagged them in February, and the deal was too good to pass up. Holidays like Memorial Day or Black Friday work too—retailers slash prices to move inventory. Plan ahead, and you’ll save big.
Yeah, Ashley’s pretty reliable—I’d say they’re a step above budget brands. My cousin’s sofa is proof: it’s taken a beating and still looks decent. They’ve got a wide quality range, though—cheaper stuff might not last as long as their mid-tier lines. Compared to Furniture of America, Ashley’s consistent, but FOA’s designs and service give it an edge for me.
Conclusion: Make The Smart Choice with Furniture of America
After living with Furniture of America’s pieces and weighing the good against the not-so-good, I’m sold. You’re getting quality that lasts, designs that pop, and service that actually has your back—all without emptying your wallet.
It’s not perfect—assembly’s a workout, and it’s not ultra-lux—but for real people like us, it’s a winner. So, go ahead, give them a shot. Your home deserves it, and I bet you’ll be as impressed as I am.