Let me tell you, finding the perfect sofa is like finding the perfect pair of jeans—tough, but when you get it right, it’s pure magic. The Room & Board Metro Sofa is that magic. It’s stylish, comfy, and built to last, making it a standout choice for your living room.
After lounging on it for months, I’m convinced it’s worth every penny. In this article, I’ll share my experience, break down the pros and cons, offer maintenance tips, compare it to other brands, and answer your burning questions.
Trust me, you’ll want this sofa in your home.
My Experience With The Room & Board Metro Sofa
When I first laid eyes on the Room & Board Metro Sofa in their Chicago showroom, it was love at first sit. I’d been hunting for a sofa that could handle my family’s chaos—two kids, a dog, and a husband who spills coffee like it’s his job—while still looking chic in our modern living room.
The Metro, with its clean lines and plush cushions, screamed “I’m your guy!” I went with the 88-inch standard-depth version in Tatum Gray, and let me tell you, it’s been a game-changer.
The delivery process was smooth as butter. Room & Board’s white-glove service ($119 in my area) meant two friendly guys brought it right into my living room, set it up, and took all the packaging away.
No cardboard mountain to deal with—score!
The sofa arrived fully assembled, and I was lounging within minutes. The Tatum Gray fabric looked even better in person, a perfect blend of light and dark tones that didn’t scream “brown” like some swatches had me worried about. It’s neutral but not boring, fitting seamlessly with my eclectic decor.
Sitting on the Metro is like sinking into a cloud that still has your back—literally. The cushions, filled with high-resiliency foam wrapped in fiber, feather, and down, strike that Goldilocks balance: not too firm, not too soft.
I’ve spent hours binge-watching shows, and my back hasn’t complained once. My kids love piling on for movie nights, and the dog’s fur brushes off easily, which is a lifesaver. After six months, it still looks brand-new, even with the daily wear and tear of our busy household.
I did notice a few feathers poking out once or twice, but a quick pluck and fluff, and it’s good as new. Honestly, this sofa feels like it was made for us.
Pros of The Room & Board Metro Sofa
- Exceptional Comfort
Let’s start with the best part: this sofa is insanely comfortable. The blend-down cushions are a dream, offering just the right amount of give without swallowing you whole. Whether you’re sitting upright with a book or sprawling out for a nap, the Metro supports you perfectly.
I’m 5’6”, and the standard 22-inch seat depth feels spot-on, though taller folks might love the deep 27-inch option. My husband, who’s pickier than a cat about furniture, says it’s the comfiest sofa he’s ever sat on.
That’s high praise from a guy who once returned a chair for “feeling too chair-like.”
- Timeless Design
The Metro’s design is a masterclass in understated elegance. Its clean, mid-century-inspired lines make it versatile enough to blend with any style—modern, boho, traditional, you name it. I paired mine with a bold rug and colorful throw pillows, and it ties the room together without stealing the show.
With over 225 upholstery options, from chenille to leather, you can make it as bold or neutral as you want. The two wooden leg finishes (walnut or ash) add a touch of warmth, making it feel less like a showroom piece and more like home.
- Durability That Delivers
This sofa is built like a tank, but a really pretty one. Room & Board crafts 90% of their furniture in the USA, and the Metro’s kiln-dried hardwood frame feels solid as a rock. After months of my kids jumping on it and the dog claiming it as his throne, there’s not a single creak or sag.
One reviewer on Wirecutter mentioned their Metro looking pristine after five years of pet and kid chaos, and I believe it. The Tatum Gray fabric I chose hides stains like a champ, and minor spills wipe away with a damp cloth. It’s a family-friendly fortress.
- Customization Galore
You’re not stuck with a one-size-fits-all sofa here. The Metro comes in seven sizes (65 to 108 inches), two depths (standard or deep), and configurations like sectionals, chaises, or even sleepers. Want a corner sectional for your open-plan loft?
Done.
Need a compact loveseat for a cozy apartment? They’ve got you. With dozens of fabric choices and two leg finishes, you can tailor it to your space and style. I spent hours playing with options on their website, which is like a candy store for design nerds.
- Stellar Customer Service
Room & Board’s customer service is the cherry on top. From the showroom staff answering my endless questions to the delivery team’s efficiency, they’ve been a dream to deal with. When I had a question about fabric care, their team responded within hours with detailed advice.
Reviews across sites like Slumbersearch and Couch.com rave about their support, with one customer noting how they replaced a damaged bed frame without hassle. It’s clear they stand by their products, which makes spending a bit more feel worthwhile.
Not-So-Good Parts of the Room & Board Metro Sofa
- Pricey Investment
Let’s not sugarcoat it: the Metro isn’t cheap.
My 88-inch sofa set me back around $2,500, and larger sectionals can climb past $4,000.
Compared to budget options like IKEA’s Uppland (around $600) or Article’s Sven (starting at $1,299), it’s a splurge.
For some, the quality justifies the cost—I’d rather buy one great sofa than three cheap ones that sag in a year.
But if your budget’s tight, you might wince at the price tag. Room & Board’s financing options help, but it’s still a big commitment.
- Feather Maintenance
The down-blend cushions are dreamy, but they come with a catch: feathers. Every now and then, a feather pokes out, and I’ve had to pluck a few strays. It’s not a dealbreaker, but it can be annoying if you’re a neat freak.
One reviewer on Yawnder mentioned feathers escaping frequently, which made their sofa feel messy. Fluffing the cushions weekly helps, but it’s a small chore. If you want zero maintenance, you might prefer a foam-only sofa, though you’ll sacrifice some of that plush vibe.
- Long Lead Times
Patience is a virtue with Room & Board. My sofa took eight weeks to arrive, which wasn’t ideal when I was eager to ditch my old, sagging couch. Custom orders can take 4 to 10 weeks, depending on fabric and configuration.
They do offer “In Stock” fabrics for faster delivery, but those limit your choices. Compared to Article’s two-week delivery, it feels sluggish. If you need a sofa ASAP, you might want to check their in-stock options or look elsewhere.
- Limited Warranty Clarity
Room & Board’s 10-year warranty sounds great, but it’s not as comprehensive as I’d hoped. Some customers on Yawnder complained that it doesn’t cover all defects, and claims can be tricky. One person said their warranty claim was denied because the sofa was “too dirty,” which feels unfair.
There’s also no clear trial period—returns must be in like-new condition, and pickup is free but subject to approval. Compared to Article’s 30-day satisfaction guarantee, it’s less reassuring.
Maintenance Tips For Your Room & Board Metro Sofa
- Fluff Those Cushions
To keep your Metro’s cushions looking plump and inviting, give them a good fluff every week or two. I flip and rotate mine, smacking them gently to redistribute the down and foam. It takes five minutes and makes a huge difference.
If you notice feathers clumping, unzip the cushion cover and shake it gently to even things out. Regular fluffing prevents that “lived-in” sag and keeps the sofa looking showroom-fresh.
- Spot Clean Like a Pro
Spills happen, but the Metro’s performance fabrics (like my Tatum Gray) are forgiving. For small stains, I dab with a damp cloth and a drop of mild soap, like Dawn. Room & Board recommends cleaners like Folex or Crypton’s Upholstery Stain Remover for tougher spots.
Avoid soaking the fabric, and never toss cushion covers in the washer unless specified. For leather options, use a leather cleaner and conditioner every six months to prevent drying out.
Protect from Sunlight
Keep your Metro out of direct sunlight to prevent fading. My living room gets a lot of natural light, so I invested in UV-protectant window film, which has worked wonders. If your sofa’s near a window, consider sheer curtains or blinds to diffuse the light.
Room & Board’s fade-resistant fabrics help, but prolonged sun exposure can still dull colors over time. Rotate cushions occasionally to ensure even wear.
- Vacuum Regularly
Pet hair and dust love to settle into upholstery, so vacuum your Metro weekly with a brush attachment. I run my Dyson over the cushions and crevices, which keeps it looking pristine. For lint or pet hair buildup, a lint roller works wonders.
If you have pets, consider a throw blanket for high-traffic spots to minimize fur. This small habit goes a long way in maintaining that fresh look.
- Handle Feathers with Care
Those down-blend cushions can shed feathers, but don’t panic. If you spot a stray, gently pull it out or tuck it back in. Avoid yanking, as it can tear the ticking fabric.
I keep a small sewing kit handy for any loose threads, though I haven’t needed it yet. If feathers become a frequent issue, contact Room & Board—they’ve been known to replace cushions for persistent problems.
Comparison of Room & Board Metro Sofa With Other Brands
Let’s see how the Room & Board Metro Sofa stacks up against four popular competitors: Sabai’s Essential Sofa, Burrow’s Range Sofa, Poly & Bark’s Napa Sofa, and Anabei’s Classic Sofa.
I’ve sat on or researched these sofas extensively, drawing from my own experience with the Metro and insights from reviews on sites like The Spruce and Apartment Therapy. Each comparison below highlights key differences in design, comfort, durability, price, and customization to help you decide which sofa suits your space and lifestyle.
- Room & Board Metro Vs. Sabai Essential Sofa
Sabai’s Essential Sofa, priced around $1,395, is a sustainability darling with a modern, minimalist vibe. I checked one out at a friend’s apartment, and its low-profile design feels sleek but less versatile than the Metro’s mid-century flair, which blends into any decor.
Comfort-wise, the Essential’s recycled fiber cushions are firm—great for sitting upright but not as plush as the Metro’s down-blend cushions, which I find perfect for lounging. Sabai’s eco-friendly fabrics, made from recycled or upcycled materials, are stain-resistant, but my Metro’s Tatum Gray fabric hides spills better and feels softer.
Durability is a toss-up: Sabai’s hardwood frame is solid, but the Metro’s kiln-dried hardwood feels sturdier, with no creaks after months of heavy use. Sabai shines with its repair-focused ethos—replacement parts are easy to order—while Room & Board’s customization (225+ fabrics, seven sizes) offers more flexibility.
Sabai’s delivery is faster (2-4 weeks vs. Metro’s 4-10), and its lower price appeals to budget-conscious buyers. If sustainability and affordability are your priorities, Sabai’s a strong contender; for plush comfort and endless customization, the Metro takes the crown.
- Room & Board Metro Vs. Burrow Range Sofa
Burrow’s Range Sofa, starting at $1,599, is a direct-to-consumer favorite with a modular design that’s easy to rearrange. I tested a Range at a Burrow pop-up, and its tufted seat and clean lines give it a modern edge, though it’s less timeless than the Metro’s classic silhouette.
Comfort-wise, the Range’s foam cushions are supportive but firmer than the Metro’s cushy down-blend, which my family prefers for movie marathons. Burrow’s stain-resistant fabrics are solid, but I noticed slight pilling on a friend’s Range after a year, per a review on Forbes, while my Metro still looks pristine.
The Range’s modular setup is a huge plus—you can add sections or reconfigure it for a new apartment, unlike the Metro’s fixed configurations (though sectionals are available). Durability leans toward the Metro, with its kiln-dried hardwood frame outshining Burrow’s engineered wood, which some users say feels less robust.
Burrow’s free shipping and 30-day returns are more generous than Room & Board’s $119 white-glove delivery and stricter return policy. If you love modularity and quick delivery, the Range is tempting; for superior comfort and longevity, the Metro’s my pick.
- Room & Board Metro Vs. Poly & Bark Napa Sofa
Poly & Bark’s Napa Sofa, starting at $1,599, is a budget-friendly mid-century gem with buttery leather or fabric options.
I sat on one at a showroom, and its sleek, low-slung design rivals the Metro’s aesthetic, though it feels more retro than versatile.
The Napa’s foam cushions are plush but lack the Metro’s sink-in softness, making it less ideal for long Netflix sessions.
Durability-wise, the Metro’s kiln-dried hardwood frame feels more solid than the Napa’s hardwood-and-plywood mix, which some Apartment Therapy reviewers noted creaked after heavy use.
My Metro’s Tatum Gray fabric wipes clean easily, while the Napa’s leather (gorgeous as it is) requires regular conditioning to avoid cracking, per user feedback. Poly & Bark offers fewer customization options—only a handful of fabrics and colors compared to the Metro’s 225+ choices.
Price is a win for the Napa, and its free shipping beats Room & Board’s delivery fee. However, the Metro’s white-glove service (fully assembled delivery) trumps the Napa’s DIY assembly, which took a friend an hour to set up.
If you want affordable style and don’t mind maintenance, the Napa’s great; for lasting quality and customization, the Metro shines.
- Room & Board Metro Vs. Anabei Classic Sofa
Anabei’s Classic Sofa, priced around $2,000, is a newer player with a focus on modern elegance. I haven’t sat on one, but reviews on The Spruce praise its tailored look, which competes with the Metro’s clean lines but leans more formal.
Comfort-wise, the Classic’s foam-and-fiber cushions are cozy but firmer than the Metro’s down-blend, which I find more inviting for daily lounging. The Metro’s performance fabrics outperform Anabei’s, which some users say stain easily unless you upgrade to premium textiles.
Durability is where the Metro excels: its kiln-dried hardwood frame feels bulletproof compared to Anabei’s solid wood frame, which a few reviewers noted wobbled after a year. Customization is another Metro win—Anabei offers just 10 fabric options and three sizes, far less than the Metro’s extensive range.
Anabei’s delivery (3-5 weeks) is slightly faster, and its price is competitive, but Room & Board’s white-glove service and stellar customer support (quick responses, per my experience) outshine Anabei’s basic delivery and mixed service reviews.
If you want a formal, budget-friendly sofa, Anabei’s solid; for versatility and durability, the Metro’s unmatched.
Frequently Asked Questions (FAQ)
A high-quality sofa has a sturdy frame, ideally made of kiln-dried hardwood like the Metro’s, which resists warping. Check the joinery—mortise-and-tenon or dowel joints are stronger than staples or glue. Cushions should use high-resiliency foam or down blends, wrapped in ticking to maintain shape. Upholstery should be tightly woven, like Room & Board’s performance fabrics, and seams should be even with no loose threads. Sit on it: a good sofa feels solid, with no creaking or sinking. Finally, a reputable brand with strong customer service, like Room & Board, is a good indicator of quality.
Yes, Room & Board uses real wood for their sofa frames, specifically kiln-dried hardwood or engineered wood for added strength. The Metro’s frame is crafted from solid hardwood, ensuring durability and stability. Unlike cheaper brands that use plywood or particleboard, Room & Board’s commitment to quality materials is evident in the Metro’s rock-solid construction. This contributes to its longevity, with some owners reporting their sofas looking new after years of heavy use.
Leather couches are often the most durable, developing a patina over time rather than wearing out, per Real Simple. Microfiber or performance fabrics, like the Metro’s Tatum Gray, are also tough, resisting stains and fading. For frames, kiln-dried hardwood or metal is best, as they resist warping and breaking. Down-blend cushions, like the Metro’s, are durable if maintained, though foam-only options require less upkeep. Sectionals with modular designs can adapt to wear patterns, extending life. Ultimately, a couch like the Metro, with a hardwood frame and performance fabric, is built to last.
It depends on your needs. Firm sofas, like the Metro’s standard-depth option, offer better support for sitting upright, reading, or working, and they hold their shape longer. Soft sofas, like Sixpenny’s Aria, are cozier for lounging or napping but may sag faster without proper care. If you have back issues, a firmer sofa is usually better; my husband swears by the Metro’s supportive cushions. For families or casual vibes, a softer sofa can feel more inviting. Test both to find your sweet spot—Room & Board’s showrooms make this easy.
Conclusion: Why the Metro Sofa Is Your Next Must-Have?
After months of living with the Room & Board Metro Sofa, I’m still smitten. Its perfect blend of comfort, style, and durability makes it a worthy centerpiece for any home. Whether you’re curling up for movie night or hosting friends, this sofa delivers.
The customization options let you make it your own, and its sturdy build ensures it’ll stick around for years. Sure, it’s a splurge, but it’s an investment in quality and comfort. Head to Room & Board’s website or a showroom and see why the Metro is the sofa you need.