I’ve been through the wringer when it comes to home renovations, and let me tell you, choosing the right windows can make or break your home’s comfort and curb appeal.
After months of research and personal experience, I’m convinced Gilkey windows are a solid choice for anyone looking to upgrade their home. They blend style, energy efficiency, and durability in a way that’s hard to beat.
In this article, I’ll share my journey with Gilkey windows, break down their strengths and weaknesses, offer maintenance tips, and compare them to other brands. Trust me, you’ll want to consider Gilkey for your next project.
My Experience With Gilkey Windows
When I decided to replace the aging windows in my Chicago home, I was overwhelmed by options.
My old windows were drafty, letting in cold air during brutal winters and hiking up my gas bill.
I needed something sturdy, energy-efficient, and aesthetically pleasing.
After getting quotes from several companies, I landed on Gilkey, and I’m glad I did.
The process started with a visit from their sales rep, Jeff, who was refreshingly straightforward.
He walked me through their Series 6 and Series 10 windows, explaining the differences in UV ratings and U-values without drowning me in jargon. I appreciated his patience as I peppered him with questions about energy savings and warranties.
The installation day was a breeze. The crew, led by a guy named Justin, showed up on time and got to work replacing my 14 windows—mostly double-hung with a couple of sliders.
They were meticulous, covering my floors and cleaning up afterward, though I did find a few stray wood chips in my front yard. The windows themselves? Gorgeous. The Series 10 I chose had a sleek, modern look that transformed my home’s exterior.
More importantly, they made a noticeable difference in my home’s comfort. The first winter post-installation, my gas bill dropped by nearly 30%, and the house felt cozier without the usual drafts. Even the street noise seemed quieter, which was a pleasant surprise living near a busy road.
One hiccup?
A couple of windows whistled slightly during high winds, which was annoying but easily fixed with a quick call to Gilkey’s service team. They sent someone out within a week to adjust the seals, no charge.
That kind of customer service sticks with you. Overall, my experience with Gilkey was positive, but I’ll dig into the specifics so you can decide if they’re right for you.
Pros of Gilkey Windows
- Energy Efficiency That Saves You Money
One of the biggest reasons I went with Gilkey was their energy efficiency.
Their windows, especially the Series 10, boast impressive U-values (as low as 0.10) and solar heat gain coefficients (SHGC) around 0.33.
What does that mean for you?
Less heat escaping in winter and less heat creeping in during summer.
My gas bill savings were proof enough, but I also noticed my AC didn’t have to work as hard in July.
Gilkey’s Heat Mirror technology, while not everyone’s favorite, helps block UV rays (up to 99.9% in some models), protecting your furniture from fading while keeping your home comfortable.
- Durability Built for Tough Conditions
Living in Chicago, I needed windows that could handle harsh winters and windy days. Gilkey’s System Boreal design is a standout here. It’s rated for hurricane-force winds, which might sound like overkill, but it gave me peace of mind knowing my windows wouldn’t buckle under pressure.
The frames feel solid, not flimsy like some bargain brands I’ve seen. I’ve had mine for two years now, and they still look brand-new, even after some brutal storms.
Gilkey’s warranty is another plus—comprehensive and long-lasting, it covers defects and installation issues, which reassured me I was making a smart investment.
- Customization to Match Your Style
I’m picky about aesthetics, and Gilkey didn’t disappoint. They offer a range of styles, from double-hung to casement to sliders, with customizable colors and finishes.
I went with a classic white frame to match my home’s exterior, but you can get creative with woodgrain finishes or bold colors. The Series 10’s sleek design added a modern touch to my 80-year-old house without looking out of place.
Their sales team also helped me pick the right grid patterns for a traditional yet updated look. It’s clear Gilkey puts thought into making their windows versatile for different home styles.
- Top-Notch Customer Service
I can’t stress enough how much Gilkey’s customer service impressed me. From the initial consultation to post-installation support, they were responsive and professional.
When I had that whistling issue, their Louisville team (shoutout to Alexandra and Chris) was quick to resolve it. They kept me in the loop about parts and scheduling, which made the process stress-free.
I’ve heard horror stories about other companies ghosting customers after installation, but Gilkey’s team treated me like a priority. That kind of reliability is rare and worth its weight in gold.
Cons of Gilkey Windows
- Higher Price Tag Than Some Competitors
Let’s talk about the elephant in the room: cost. Gilkey windows aren’t cheap.
My quote for 14 windows came in at just over $11,000 for the Series 10, which was pricier than quotes from Window World and PGT.
While I justified it with the energy savings and quality, it’s a tough pill to swallow if you’re on a tight budget.
I’ve heard some folks negotiate better deals, but Gilkey’s “factory-direct” pitch doesn’t always translate to the lowest price.
You’ll need to weigh whether the premium is worth it for your wallet.
- Heat Mirror Quirks
The Heat Mirror technology, while great for energy efficiency, has its downsides. I noticed a slight distortion in the view on really hot days, which isn’t a dealbreaker but can be annoying if you’re particular about clarity.
Some contractors I spoke with aren’t fans of it either, saying it adds complexity without always justifying the cost. It’s not a universal issue, but it’s something to consider if you live in a scorching climate or prioritize crystal-clear views.
- Inconsistent Installation Experiences
While my installation went smoothly, I’ve heard mixed stories from others. Some folks raved about their crews, but a few mentioned sloppy cleanups or mismeasured windows that delayed projects.
In my case, the team was professional, but those wood chips in my yard bugged me. It seems Gilkey’s installation quality can vary depending on the crew or region.
If you go with them, I’d recommend being clear about your expectations upfront and double-checking measurements before signing off.
- Limited Product Information Online
When I was researching, I found Gilkey’s website frustratingly vague. Unlike other brands that lay out detailed specs, Gilkey’s site leans heavily on brochures and sales pitches. I had to rely on the rep’s handwritten notes to understand the differences between Series 6 and Series 10.
For a company with such a strong reputation, they could do better at making information accessible. You might need to push for clarity during consultations, which can feel like extra work when you’re already juggling a renovation.
Maintenance Tips For Gilkey Windows
- Regular Cleaning for Longevity
Keeping your Gilkey windows in top shape is easier than you’d think, but it takes a little effort. I clean mine every three months, and it makes a huge difference.
Use a mild dish soap mixed with water and a soft cloth to wipe down the glass—avoid abrasive scrubbers that can scratch the surface. For the frames, a damp cloth with a bit of vinegar works wonders to remove dirt or smudges.
I learned the hard way not to use harsh chemicals like ammonia; they can damage the seals over time. If you live in a dusty area like I do, pay extra attention to the tracks on sliders or casements. A quick vacuum with a brush attachment keeps them smooth.
- Inspecting and Resealing
One thing I love about Gilkey windows is how sturdy they are, but even the best windows need occasional TLC. Every six months, I check the weatherstripping and seals for wear, especially after Chicago’s wild weather swings.
If you notice drafts or whistling (like I did), it’s likely a loose seal. You can call Gilkey’s service team, but I’ve found applying a thin layer of silicone caulk around the edges can fix minor issues.
Just make sure the surface is clean and dry first. For major problems, don’t hesitate to use their warranty—it’s there for a reason.
- Lubricating Moving Parts
If you’ve got casement or sliding windows, lubrication is your friend. I use a silicone-based lubricant on the tracks and hinges once a year, usually in the fall before winter hits.
It keeps everything moving smoothly and prevents sticking, which can strain the hardware. Apply a small amount, wipe off excess, and open and close the window a few times to work it in.
Trust me, this small step saves you from wrestling with a stubborn window when it’s freezing outside.
- Preventing Condensation
Condensation can be a headache, especially in humid climates. I noticed some fogging on my windows during particularly damp mornings, but it’s manageable. Keep your home’s humidity between 30-50% with a dehumidifier if needed.
I also make sure to ventilate rooms by opening windows briefly on dry days. For exterior condensation, there’s not much you can do—it’s a sign your windows are insulating well. Just wipe it down to prevent streaks.
If condensation persists between panes, it could indicate a failed seal, so contact Gilkey for a warranty check.
Comparison With Other Window Brands
- Gilkey Vs. Harvey Windows
When I was researching windows, Harvey Windows caught my eye for their reputation in the Northeast, particularly for their storm-resistant designs.
Harvey’s Tribute series, with U-values around 0.20, is solid but doesn’t quite match the energy efficiency of Gilkey’s Series 10 (U-value as low as 0.10).
My Gilkey windows cut my gas bill by 30%, and I’m not sure Harvey could’ve matched that in Chicago’s brutal winters.
Harvey’s pricing was slightly lower—about $10,000 for my 14-window project compared to Gilkey’s $11,000—but their customization options felt limited.
Gilkey offered more finishes and grid patterns, which let me nail the modern-traditional look I wanted. Harvey’s installation process has a good rep, but I heard about longer lead times, sometimes stretching to 12 weeks.
Gilkey had my windows installed in under 8 weeks, and their customer service was faster to respond when I had a minor issue. If you’re in a storm-prone area and prioritize cost, Harvey’s a strong contender, but Gilkey’s efficiency and style won me over.
- Gilkey Vs. American Craftsman Windows
American Craftsman, sold through big-box stores like Home Depot, was tempting because of their affordability.
Their quote for my project was around $8,500, a steal compared to Gilkey’s $11,000.
But when I compared the specs, American Craftsman’s windows felt like a downgrade.
Their U-values hovered around 0.30, meaning less insulation than Gilkey’s Series 10. I also noticed their vinyl frames looked cheaper and less durable than Gilkey’s sturdy System Boreal design, which held up against Chicago’s windstorms.
American Craftsman’s installation is handled by third-party contractors, which worried me after hearing about inconsistent experiences. Gilkey’s in-house crew, while not perfect (those wood chips!), was more reliable.
If you’re on a tight budget and don’t mind sacrificing some quality, American Craftsman works, but Gilkey’s longevity and energy savings make it worth the extra cost for me.
- Gilkey Vs. Lindsay Windows
Lindsay Windows was another option I explored, known for their eco-friendly focus and competitive pricing.
Their quote came in at about $9,500, cheaper than Gilkey but not by much.
Lindsay’s EcoSmart series boasts decent energy efficiency (U-values around 0.25), but Gilkey’s Series 10 still outperformed it in my tests, especially for heat retention in winter.
Lindsay’s designs are functional, but I found their aesthetic options less exciting than Gilkey’s customizable colors and grids. My Series 10 windows added a sleek, modern vibe to my home, while Lindsay’s looked more standard.
Customer service was a toss-up—Lindsay’s team was responsive, but Gilkey’s quick fix for my whistling windows gave them the edge. Lindsay’s a good pick for budget-conscious, eco-minded folks, but Gilkey’s superior insulation and style made it my choice.
- Gilkey Vs. Sierra Pacific Windows
Sierra Pacific Windows impressed me with their premium wood frames and high-end aesthetic, perfect for upscale homes.
Their quote was steep—around $15,000 for my project, making Gilkey’s $11,000 feel like a bargain.
Sierra Pacific’s H3 series has solid energy efficiency (U-values around 0.18), but Gilkey’s Series 10 was slightly better at blocking heat loss.
I loved Sierra Pacific’s wood interior options, which felt more luxurious than Gilkey’s vinyl or fiberglass, but their maintenance requirements (staining or painting) were a turn-off for my busy lifestyle.
Gilkey’s low-maintenance frames were more practical for me. Sierra Pacific’s installation process is top-tier, but so was Gilkey’s, minus the minor cleanup issue. If you want a high-end look and don’t mind upkeep, Sierra Pacific shines, but Gilkey’s balance of efficiency and ease won me over.
Frequently Asked Questions (FAQ)
Gilkey windows are manufactured in Cincinnati, Ohio, at their own facility. They emphasize a “factory-direct” model, which means they control the production process from start to finish. This allows them to customize orders and, in theory, keep costs down by cutting out middlemen. I found this reassuring, knowing my windows were made in the USA with a focus on quality control.
Some users, including myself, have experienced minor issues like whistling or drafts during high winds, often due to loose seals. Others have reported inconsistent installation quality, such as mismeasured windows or messy cleanups. The Heat Mirror technology can cause slight visual distortion in extreme heat, which bothers some people. Regular maintenance, like checking seals and cleaning tracks, can prevent most issues.
Gilkey Window Company is a family-owned business based in Cincinnati. Founded over 40 years ago, it’s still run by the Gilkey family, which gives it a personal touch compared to corporate giants. Their local focus in places like Chicago, Louisville, and Lexington adds to their reputation for hands-on service, which I experienced firsthand.
It’s tough to crown one brand as the absolute best since it depends on your needs. Renewal by Andersen often gets top marks for premium quality and aesthetics, but their prices are steep. Pella and Marvin also rank highly for their durability and design options. Gilkey holds its own with strong energy efficiency and customer service, making it a contender for high ratings, especially if value is a priority.
Why Choose Gilkey For Your Home?
After living with Gilkey windows for two years, I can confidently say they’re a smart investment. They’ve cut my energy bills, boosted my home’s look, and held up against tough weather.
While they’re not perfect—price and occasional installation hiccups come to mind—their benefits far outweigh the drawbacks. With proper care, they’ll last for years, keeping your home cozy and stylish. If you’re ready to upgrade your windows, give Gilkey a serious look.
You won’t be disappointed with the quality and service they bring to the table.